The Frustration
Every month, the same email: "Please send this month's invoices."
It sounds simple, but it never was. Running a small business, I'd spend hours every month hunting down invoices from emails, supplier portals, and desk drawers. Then the follow-ups. The forgotten ones. The ones filed in the wrong folder.
I wasn't doing accounting. I was doing data entry. And it was stealing time from what actually mattered — growing my business.